Shipping policy

 

Free U.S. Shipping

We offer free standard shipping on all orders within the United States. There is no minimum purchase requirement for free shipping.

At this time, we only ship within the United States and do not offer international shipping.

Order Processing

All orders are shipped from California.

Orders are typically processed and shipped within 1–4 business days after they are placed.

Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Estimated Delivery Time

After your order has been shipped, standard delivery within the United States typically takes 3–8 business days, depending on the destination and shipping carrier.

Orders are typically processed within 1–4 business days. After shipment, standard delivery typically takes an additional 3–8 business days.

Delivery dates are estimates and are not guaranteed. Delivery may occasionally be delayed due to weather, carrier disruptions, holidays, or other circumstances outside our control.

Order Tracking

When tracking is available, you will receive a shipping confirmation email with tracking information after your order has shipped.

Please allow some time for tracking information to update after receiving your shipping confirmation.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. Once an order has been shipped, we may not be able to change or redirect the shipment.

Lost, Delayed, or Damaged Packages

If your package appears to be significantly delayed or lost, or if it arrives damaged, please contact us as soon as possible using the contact information provided on our website. We will review the situation and assist you with the appropriate next steps. If an item arrives damaged or incorrect due to an error on our part, please refer to our Refund Policy for information regarding returns, exchanges, and applicable shipping costs.

Contact Us

For questions about shipping or your order, please contact us at RTEMLLC15@GMAIL.COM .